Shipping & Pick-ups During COVID-19
To allow for physically distancing, our showroom and offices have limited the amount of people inside at the same time as well are still offering curbside pick ups. Shipping is encouraged as well.
How it works.
Shipping
Shipping will occur upon completion and verification of full payment, including the cost of the preferred shipping method.
You will receive information regarding delivery of your package in advance, which includes a tracking number and the courier companies procedures to avoid unnecessary contact.
Please be aware that delivery may take longer to reach destinations during this time due to the influx of shipping.
Our preferred courier company is UPS. Please read their procedures here.
You may also indicate your own shipping company of preference. Please discuss and coordinate with your Eurolite rep accordingly.
Pick-Ups
Curbside pick ups work as follows:- All orders must be paid for in advance before they are picked up.
- When we have a verification of payment you will be advised via email the allocated days for pick ups along with a telephone number to call when you arrive.
- Upon arrival, Have your order details ready and call the phone number given to you. Let them know you are here for curb side pick-up.
- You will stay in the vehicle open your trunk and we will bring your order out to you and place into your trunk or leave for you accordingly.
We are located at 9 Davies Ave, but to pick up your order, please park near our shipping doors located on Thompson Street. This is approx. 1/2 a block east of Davies Ave at the north-east corner of our building.
We appreciate your support and understanding through this difficult time. We aim to fulfill and ship orders quickly and efficiently all while keeping you informed. If you have any questions or concerns, please contact us.
Policies may change at any point due to evolving changes that are happening with this health crisis.