Shipping of orders will occur upon completion and verification of full payment, including the cost of your preferred shipping method.
Our preferred courier company is UPS. Please read their procedures here. You may also indicate your own shipping company of preference. Please discuss and coordinate with your Eurolite rep accordingly.
When an order is shipped, You will receive information regarding delivery of your package in advance, which includes a tracking number and the courier companies procedures to avoid unnecessary contact.
Please know that despite our continued efforts, shipping during Covid-19 has had some unpredictable delays and rising costs by our providers, and we are doing our best to get you the best pricing and timelines possible.For online website purchases, please understand shipping must be paid directly to us, separate from your online payment. Please see the following information based on your country that explains the process in detail:
ONLINE WEBSITE PURCHASES
SHIPPING IN CANADA
If you require your online order to be shipped to you, please indicate at check out accordingly. We will contact you to confirm best method and payment before your order ships. Due to the changing costs and demands on shipping companies at this time, this is the fairest solution.
SHIPPING TO USA
While our website does not include shipping options & pricing to the USA, we can accommodate separately.
When you are checking out, please ensure the drop down shipping method item for "USA shipping" is active. Upon receiving notification of your purchase, we will contact you directly to arrange best method and a separate payment to ship.